Refund policy

No returns accepted. Tattoo needles are skin-piercing consumables and cannot be resold once opened.

Only defective products (e.g., bent tips, loose welds) are eligible for exchange. Please contact customer service within 7 days upon delivery for verification and processing.

Exchange Policy

Exchanges are only permitted for quality defects; exchanges for non-quality issues are not accepted.

Refund Timeline

Returns and refunds are not applicable. All quality issues will be handled via product exchange.